ctcLink Help Resources for Students

The basics for students to get up and running with ctcLink. Also, please refer to the menu items.

Where do I log in?

Seattle Colleges students can find links to all systems and tools they need, including ctcLink, on the Student page of their college's website:

Students can log in to ctcLink by clicking the:

ctcLink icon on the Students webpage to access ctcLink desktop.
Class Schedule icon on the Students page to access ctcLink mobile (HCX),
1. Select the term you want to see (North and South Seattle Colleges)
2. Click the login icon at the bottom of the left navigation menu.

South Seattle College's Student webpage with pink boxes around the ctcLink icon and the Class Schedule icon. — South Seattle College's Student webpage highlighting two icons that can be used to access ctcLink.

ctcLink mobile (HCX) expanded left navigation menu with pink arrow pointing to login icon. — ctcLink mobile (HCX) expanded left navigation menu highlighting login icon.

More Resources Available

In addition to the guides and resources on this page, the ctcLink Reference Center's Student Homepage has guides for all WA state community and technical college students about:

Admissions
Managing Classes
Academic Progress
Academic Records
Profile
Tasks
Financial Account
Message Center
Okta Account Information
and more!

If you received your ctcLink ID number via email, you still need to activate your ctcLink account. You only need to do this once for all WA state community and technical colleges.

Please review this guide to Activating your ctcLink Account (language translations available via browser translation tools).

ctcLink login page. Screenshot of ctcLink login page with an arrow pointing to the activate account link below the ctclink login fields.

More tips:

Go to gateway.ctclink.us and select "Activate Account" to get started, or click the ctcLink icon on any of the Students pages: North | Central | South.
Be sure to write down your new ctcLink ID number when you get it and keep it in a safe place. It's your student ID, and you will need it to manage your student account and access various systems and tools while you're a student at Seattle Colleges and all WA state community and technical colleges).

If you encounter problems activating your account, contact the IT HelpDesk.

Step 1: Open a browser and go to your campus website. Click on Students or Current Students. www.seattlecentral.edu , www.southseattle.edu , or www.northseattle.edu.

Click on the ctcLink icon on the Students page.

Step 3: Log in to your account. a) Enter your ctcLink ID and click Next. b) Enter your ctcLink password and click Verify.

If you are or have been a student at more than one Washington state community college, click the college you want to log in to. If you have only been admitted to or attend one college, go to Step 5.

To add a new email address, click the + icon. Click on the arrow to the right of an existing email to update it.

Enter the email address. Click the checkbox next to “Preferred”. (If you only have one email, it’s automatically the preferred option).

To update an existing phone number, click on the arrow to the right of the number. To add a new phone number, click the + icon.

Choose the phone Type from the dropdown menu. The Type cannot be changed after saving the number. You can add a new Type or update the existing number.

Enter the Phone Number. Click the checkboxes next to “Preferred” and “Enable Texts” to set your preferences.

pdf guide to Update your Contact Information

Update your Name: Preferred/Chosen and Degree/Diploma

This guide shows students how to add or update their Preferred/Chosen and Degree/Diploma names in ctcLink. Students must contact Enrollment Services to change their Primary/Legal name. Review the college’s website for more information.

Step 1: Open a browser and go to your campus website. Click on Students.

Step 3: Enter your ctcLink ID and password. Then click Sign In.

Step 4: If you are, or have been, a student at more than one Washington state community college, click the college you want to log in to. If you have only been admitted to, or attend, one college, you will not see this page. Go to the next step.

Step 7: Add New Name: Click the plus sign. Change Existing Name: Click on an existing name.

Step 8: Select the name you want to add from the Type dropdown: Degree or Preferred. Degree is the name that will be printed on your diploma. If you do not have a Degree name listed, your diploma will use your Primary/Legal name.

Step 9: Enter your First and Last name. Then click Save.

NOTICE TO STUDENTS about rights and responsibilities

pdf guide to Update your Name: Preferred/Chosen and Degree/Diploma

All Seattle Colleges students are bound to generally recognized ethical and professional practices outlined in Seattle Colleges' Student Activities, Rights and Discipline chapter of Washington Administrative Code. When students set their preferred/chosen name, they agree that:

They are not using a preferred/chosen name to impersonate someone else, deceive, or defraud.
They are not using a preferred/chosen name to promote hate speech or inappropriate or offensive language.
Seattle Colleges has the right to remove a preferred/chosen name if it does not follow these standards.

FERPA Block: Update Privacy Restrictions

Step 8. For an explanation of FERPA and what a FERPA Block means, click Explain and read the informational pop-up page. Click OK when you’re done.

Impacts of FERPA Block: contact Enrollment Services with questions or concerns about applying the FERPA block on your account.

Step 9. To restrict your information, click FERPA Block.

Step 11. Confirm that you see the check mark under Restricted. Then, click Save.

Step 12. Done! The changes have been saved. To change the restriction, click Clear All and save your update.

pdf guide to FERPA Block: Update Privacy Restrictions

Student Financial Responsibility Agreement (SFRA)

The SFRA is an important agreement that outlines financial obligations and responsibilities for attendance at any of our Seattle Colleges. You will be asked to review and accept the SFRA once each academic year before registering for classes. By signing it, you acknowledge that you understand your financial responsibilities.

Note: Students who are under the age of 18, as well as Department of Corrections and Continuing Education students, are excluded from this requirement.

The SFRA is located in your student account in ctcLink, where you manage your college-related tasks.

How to complete your SFRA (opens in new tab to instructions in the ctcLink Reference Center)

Learn more about the SFRA at the links below:

Class Schedule

Note: Access the class schedule from your college's Students or Current Students page (North | Central | South) by clicking the Class Schedule icon.

Brows & Search for Classes (mobile friendly)

Step 2: Click on the Class Schedule icon.

Step 3: The Class Search page is the default view. To browse classes by course number or see the course catalog, click the Class Information icon in the left navigation bar. You must be logged in to enroll in a class or add a class to your Shopping Cart or Planner. If you have applied or are a current student, please log in to your account before searching so you can search and enroll at the same time. See the next slide for login review.

Step 4: Use the options and filters to narrow your search. You must select a Term and you can click More Filters to expand the list of search criteria. TERM is the only required field. All other fields are optional. Search layout depends on the size of your screen.

Step 5: Use Subject Begins with and type in the 2-5 character subject to see ALL classes for subjects that have CCN (BIOL&, ENGL&, CHEM&) and non-CCN courses (BIOL, ENGL, CHEM). Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes.

Step 6: Search by Subject but remember that CCN courses and non-CCN courses are listed separately in the Subject filter. Use Subject Begins With to see ALL ENGL, BIOL, CHEM, etc. classes. Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes. Note that CCN and regular courses are listed separately. Be sure to look in BOTH subject lists (example, CHEM - Chemistry and CHEM& - Chemistry (CCN)) or use Subject Begins with to see ALL the Chemistry

Step 7: Search by Course Number or Class Number. Course Number is the catalog number of the course such as Chemistry 139 and Accounting 102. Class Number represents unique instance of this course offered this quarter. Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes.

Step 8: Search by Instructor Last Name, Instruction Mode, Location, and other filters. Please review the Class Notes for more specific information from the instructor (see Step 16). Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes

Step 9: If you would like to narrow the search to a specific type of course such as “Learning Community”, “Communication”, or “Natural World”, choose your college from the Course Attribute dropdown menu and then select the course type from the Course Attribute Value list. Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes.

Use the Course Attribute and Course Attribute Value filters to view classes with Low-Cost Textbooks and OER: No Textbook to Purchase. Low-Cost Textbooks = total cost of textbooks <= $50; OER: No Textbook to Purchase = Open Education Textbook: no purchase required.

Step 10: Use Units to search by number of credits. You must enter the number of credits. You cannot search by ”less than” or “greater than”. Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes.

Step 11: Use the Academic Organization filter to search for classes by department. For example, if you would like to see all classes offered by the Business & Accounting Department or all Humanities classes. Check the Show Open Classes Only box to see ONLY OPEN CLASSES. Leave it unchecked to see open and closed (full) classes.

Step 12: Review your search criteria. You can see the filter count at the top right. Remember! If you only want to see open classes, check the Show Open Classes Only box. Don’t check this box if you may want to add yourself to the Waitlist of a full class.

Step 13: Once your filters are set, click Search.

Step 14: Review the course/class options. Pay attention to the Section name: LEC = Lecture and LAB = Laboratory/Studio. Click on the class section to see more information about it, including special registration instructions, class notes, and textbook information.

Step 15: Review the Status of each Section. The first number is the number of spots still available, and the second number is the total number of spots for the class or waitlist. Status Key: Green O means the class is still open and students aren’t added to a waitlist, yet. 9/30 means there are still 9 available spots out of 30 total spots; Orange W and Gray O mean the class is full, but there is still space on the waitlist

Step 16: Click on the class to review details. Pay attention to: Enrollment Requirements-review prerequisites and other course requirements; Class Notes-see details about class meetings and other important info; Textbook Special Instructions-find info about textbooks and class materials.

Browse & Search for Classes

Navigating ctcLink Mobile (HCX)

Step 1: Open a browser and go to your campus website. Click on Students. www.seattlecentral.edu , www.southseattle.edu , or www.northseattle.edu.

Step 4: Enter your ctcLink ID and password. Then click Sign In.

Step 5: Click the Enrollment icon on the left navigation bar to expand the menu. You can expand the menu at any time using the menu icon at the top left.

Step 6: Click Drop Classes. Please note that dropping/withdrawing from a class: may impact your Financial Aid and/or your student account balance; does not guarantee a 100% refund (Pay attention to key refund dates each quarter); could impact your official college transcript. Talk to a Financial Aid Specialist or an Academic Advisor if you’re unsure how dropping/withdrawing will affect your funding and academic plans.

Step 7: Check the option box next to the class you want to drop. Then click Drop.

Step 8: Click Drop to drop/withdraw from the class. Click Cancel to go back.

Step 9: You have successfully dropped/withdrawn from the class! Click OK to return to your schedule.

Drop/Withdraw from a Class

Enroll in a Class (mobile friendly) All pages display differently depending on the size of the screen. You may need to scroll to see all information.

Step 1: Open a browser and go to your campus website. Click on Students. www.seattlecentral.edu , www.southseattle.edu , or www.northseattle.edu. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 2: Click on Class Schedule. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 5: Click the Class Information icon in the left navigation bar to expand the menu. You can expand the menu at any time using the menu icon. The navigation menu is always on the left.

Step 6: Click Class Search to search for a class by Subject, Keyword, Instructor Last Name, Time, Days, Instruction Mode, and many other criteria. Use Browse Classes to see all classes by Term and Subject. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 7: Use the options and additional filters to narrow your search. Then click Search. Check the Show Open Classes Only box to see only Open Classes. Don’t check this box if you want to add yourself to the Waitlist of a full class. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 8: Review the course/class options. Pay attention to the Section name: LEC = Lecture and LAB = Laboratory/Studio. Click on the class section to see more information about it, including special registration instructions, class notes, and textbook information. You can enroll or take other actions from the expanded view. You can also click the 3-dot menu on the right to take quick action. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 9: Review the Enrollment Requirements. Some classes require you to enroll in two courses at the same time. If so, put both classes in your Shopping Cart (click Add to Cart) and go to Step 15. To enroll now, click Enroll and go to the next slide. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 10: You may be prompted to choose the Lab/Studio section. If so, check the option button next to your preferred Lab/Studio section and click Continue. If NOT prompted to choose a Lab/Studio section, go to Step 13. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 11: Select if you want to be added to the Waitlist and/or enter a Permission Number if required. Then click Save. Please note: The Permission Number box is here by default. You do not need one for every class. Permission Numbers may or may not be required for a class. If you don’t think you need one but do, the next step will show an error and inform you a permission number is needed. Some classes may require you to EDIT the class to enter the permission number. Don’t hesitate to reach out for help.

Step 12: Review the Enrollment Results to confirm you’ve been added to the class. A green results box = Success! Red = Error. If you’ve been added to the Waitlist, you’ll see your position number here. Click OK to exit out of this page.

Step 13: To enroll in classes in your Shopping Cart, select Shopping Cart from the Enrollment dropdown in the left navigation bar. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 14: Check the boxes for the classes in which you want to enroll. Then click Enroll. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Step 15: Review the Enrollment Results to confirm you’ve been added to the class. A green results box = Success! Red = Error. If you’ve been added to the Waitlist, you’ll see your position number here. Click OK to exit out of this page. Page displays differently depending on the size of the screen. You may need to scroll to see all information.

Enroll in a Class

Step 5: Click the Enrollment icon in the left navigation bar to expand the menu.

Step 7: Click Add Class and select Add by class number.

Step 8: Enter the class number (typically 4-6 digits) and click Add.

Step 9: You may be prompted to choose the Lab/Studio section. If so, check the option button next to your preferred Lab/Studio section and click Continue. If NOT prompted to choose a Lab/Studio section, go to Step 12.

Step 10: Select if you want to be added to the Waitlist and/or enter a Permission Number if required. Then click Save. Remember that the Permission Number field appears by default. You do not need a permission number for every class.

Step 11: Check the box next to the class in your Shopping Cart and click Enroll.

Enroll in a Class using a Class Number

Title Slide: Join a Class Waitlist & Select Your Back-up Class (Swap)

Slide 2: This guide shows students how to use the Swap feature in the class schedule. It’s for students who need/want to take a specific course that is already full AND want to make sure they are enrolled in a class if they cannot get in from the waitlist. It shows how to add yourself to the Waitlist of the preferred class, while remaining enrolled in the second-best class option. Using Swap guarantees that…If the preferred class remains full, you’ve still got a spot in another class. If the preferred class

Step 1: Open a browser and go to your campus website. Click on the Students menu at the top of the page. www.seattlecentral.edu | www.southseattle.edu | www.northseattle.edu Image is a screen capture of the navigation menu of these pages with a red arrow pointing to the word Students.

Step 2: Click the Class Schedule icon. Image is a screen capture of the Students page with a red arrow pointing to the Class Schedule icon.

Step 4: Enter your ctcLink ID and password. Then click Sign In. Image is a screen capture of the ctcLink login dialog box with ctcLink ID and password fields circled in red and an arrow pointing to the Sign In button.

Step 5: Enroll in an open class. This can be another section of the course you need to take or a different course choice. It should be one that fits into your schedule; think of it as your second-best option. This step is critical. Image is a screencapture of an open section with a red arrow pointing to the section.

Step 6: Click the Enrollment icon in the left navigation bar to expand the menu. Then click Swap Classes. First image is a screen capture with the Enrollment icon (which looks like a graduation cap) on the left side highlighted by an arrow. The second image is of the next screen showing the resulting expanded menu under enrollment with the Swap Classes menu option highlighted by an arrow.

Step 7: Click Swap This Class for the class you would like to “swap”. If you know the Class Number or have the class in your Shopping Cart, those options are easiest. If not, select With class from Search. Image is a screen capture showing the Swap Classes screen with the selected course shown and a menu option at the right side of the screen "Swap This Class" highlighted with an arrow pointing to "With class from Search"

Step 8: Find the class you prefer to take and click Swap. Image is a screen capture of the resulting course search with a different class selected and at the right side of the screen an arrow points to the SWAP button.

Step 9: Check the option box Wait list if class is full. Then click Save. Image of the resulting SWAP screen with a dialog box titled Enrollment Options and the selected class shown. Arrows point the a checked box for "Wait list if class is full" and another arrow pointing to the SAVE button.

Step 10: Review your selection and click Confirm. Image of the resulting dialog box titled Swap Classes. You are replacing this class: ACCT& 201-3f2f (28316) with this class: ACCT& 201-2OL(28317) with an arrow pointing to the CONFIRM button at the lower right on the screen.

Step 11: You can view the classes your enrolled in/waitlisted for in the List View of your Schedule, or by viewing them in the Drop Classes area of the Enrollment menu. In both areas, you can see your Waitlist position for the preferred class. Image 1 is a screen capture with the Schedule menu item at left circled and arrows pointing to list view and to the waitlist position near the right side. Second image shows the Drop Classes left menu item circled under Enrollment and an arrow pointing to Status

What happens next? Students on the waitlist will be added to the class in the order of their waitlist position. If there is an opening in the class for your waitlist position, you will automatically be enrolled in the preferred class and removed from the original class. If there are not enough openings in the preferred class, you will remain enrolled in the original class. The Swap feature stops working when the waitlist stops moving.

Join a Class Waitlist and Select a Back-up Class (Swap)

You can use this when you are enrolled in a class but prefer to take a section that is already full.

Step 7: If you’re a continuing student, your enrollment date will be in the Enrollment Appointment box. Click on the term to see more information. If you are a new student, please go to Step 10.

Step 8: If you are a new student, click on the term and scroll to view Open Enrollment Dates by Session.

Find your Enrollment Date

Step 5: Click the Academics tab on the Dashboard. You can also click the Calendar icon on the left navigation bar. To expand the menu, click the menu icon at the top.

Step 6: The Academics tab of the Dashboard shows your Class Schedule on the right. To change the view, click the expand icon at the top right of the box.

Step 7: Choose your preferred view: List or Calendar, Time Period, Type of Schedule, and the Dates using the icons, dropdown menus, and arrows at the top of the page.

View your Class Schedule

This video shows how to enroll in classes using the Academic/Degree Progress view in ctcLink to make sure you are meeting your degree requirements. If you have any questions about specific degree requirements for your program of study, we encourage you to contact your academic advisor.

Navigating ctcLink (Desktop/Browser)

Step 6: Click on the Financial Aid tile.

Step 7: Click on the Aid Year. Note: Financial Aid awards students for the academic year, so from Fall quarter to Summer quarter. In the example above, we see "2021-2022 Financial Aid Year" - this means the award is for Fall 2021 through Summer 2022.

Step 8: Review your Award Summary. You can see the aid amount offered and the aid amount accepted. To accept or decline Financial Aid funding, click Accept/Decline Awards.

Step 9: Check the box next to each award to Accept or Decline the funds. Click Submit to save your selection. Click Return to Award Summary to go back to summary.

Step 10: Click Yes to save your submission. Click No to go back to the Accept/Decline Award screen.

Step 11: Your submission was successful! Click OK to return.

Step 12: Your Award Summary now displays the accepted awards. If you have questions about your Financial Aid, please contact the Financial Aid Office at your college. North Seattle Financial Aid, Seattle Central Financial Aid, South Seattle Financial Aid.

Accept or Decline Financial Aid Award

Open a browser and go to your campus website. Click on Students or Current Students. www.seattlecentral.edu , www.southseattle.edu , or www.northseattle.edu.

Your balance is shown on the sidebar and in the main window.

To view your account balance details, click on Charges and then Charges Due.

View what you owe by clicking “Summary By Due Date” or “Detail Of Charges Due”.

Check your Account Balance

Click Drop Classes. Please note that dropping/withdrawing from a class: may impact your Financial Aid and/or your student account balance; does not guarantee a 100% refund (Pay attention to key refund dates each quarter); could impact your official college transcript. Talk to a Financial Aid Specialist or an Academic Advisor if you’re unsure how dropping/withdrawing will affect your funding and academic plans.

Select the Term/College combination you want to view.

Click the checkbox for the class you want to drop. You can select more than one. If you want to exit out of this page, click the Exit button at the top left.

Once you select the classes, the Next button appears at the top right. Click Next to continue. Click the Exit button to cancel dropping.

Review your selected class(es). Then, click Drop Classes to continue. Click Previous to go back or Exit to cancel dropping.

You have successfully dropped the class!

Drop/Withdraw from a Class

Open a browser and find your college website

Click on the college you want to login to

Click the button on the right to enroll in a plan through Nelnet. Yes, the little gray unlabeled button on the right.

Complete the form with your information and then click Submit.

Click Begin to start setting up your payment information. Please read carefully as you go through the payment set-up process.

pdf guide to Enroll in a Nelnet Payment Plan

Find all the information about signing up and target dates to enroll by at Seattle Colleges MyPaymentPlan webpage or visit the individual college payment plan webpages for more information.

Nelnet Payment Plans at:

If you are or have been a student at more than one Washington state community college, click the college you want to log in to.

Click on Class Search and Enroll. Then choose the Term from the dropdown menu and select your college for that term.

Look up your classes using course name, subject, or keywords. Hit the Enter/Return key to populate results.

Select the course in which you want to enroll.

Select the hyperlink from the Class row to view class details and the class Information page will display.

Once you’ve decided which class best fits your schedule, click the arrow on the right to enroll.

Slide 13: Follow the prompts to review the class selection. Click Next when you are done.

Step 13: Select “Enroll” or “Add to Shopping Cart”. Then, update your “Wait List” preference and/or add a “Permission Number” (if applicable). Click Accept when you are done. Please note: Permission Numbers may or may not be required for a class. If you don’t think you need one but actually do, the next step will show an error and inform you a permission number is needed.

Step 14: Review your selection. If you need to make a change, click the Previous button at the top right. If everything looks good, click Submit.

Step 15: You’re now enrolled in the class! Repeat the steps to enroll in more classes.

Enroll in a Class

Once you’ve decided which class best fits your schedule, click the arrow on the right to add yourself to the waitlist.

Follow the prompts to review the class selection. Click Next when you are done.

Enter the number in the ”Permission Number” box and click Accept when you are done.

Select if you want to ”Enroll” or just put the class in your ”Shopping Cart” and then click the Next button.

Review your selection. If you need to make a change, click the Previous button at the top right. If everything looks good, click Submit.

Enroll in a Class with a Permission Number

f you are or have been a student at more than one Washington state community college, click the college you want to log in to. If you have only been admitted to or attend one college, go to Step 5.

Click on Enrollment Dates. Then select the term/college combination in which you wish to enroll by checking the option button. Then, click Continue. You will only see more than one college if you’ve applied to or ever attended multiple schools.

If you’re a continuing student, your enrollment date will be under Enrollment Appointments. Click Change Term if you need to change the term. If you are a new student, please go to Step 9.

If you are a new student, your enrollment date will be under Open Enrollment Dates by Session. Click Change Term if you need to change the term.

On the day and/or time your enrollment session opens, navigate to Class Search and Enroll or your Shopping Cart (if you put classes in it) to register for classes.

Find your Enrollment Date

Make sure to toggle the ”Add to Waitlist” option to “Yes”. Click Accept when you are done.

You’re now on the waitlist for the class! You can also see your waitlist position.

For more information about being on a Waitlist, please visit your college's Registration webpage.

Join a Class Waitlist

Open a browser and go to your campus website. Click on Students. www.seattlecentral.edu , www.southseattle.edu , or www.northseattle.edu.

Log in to your student account by entering your ctcLink ID and password. Then, click Sign in.

Click the arrow next to Payments to expand the dropdown options and click “Make a Payment”.

Important notices about payments. See the colleges' Tuition and Fees webpage for more information.

To pay all charges, click Pay Charges. This will fill in the full amount for each item. To pay some of the charges, enter the amounts in the Payment Amount boxes. Then click Calculate Grand Total to calculate your payment amount. To start over, click Zero out all amounts.

Review the Payment Summary. If the amount looks good, click Next. To start over, click Zero out all amounts and start again.

Click Continue to Make Payment to pay by credit card.

Enter your “Billing Information” and “Payment Details”. Then, click Finish. Enter all required fields. Scroll to move down the page.

Your payment has been accepted! You can “View the Confirmed Payment” to save for your records or “Make Another Payment”. Click the ctcLink Student Homepage button to navigate back to your homepage.

Make a Payment on Your Account

Tips for Known Issues

Some students are encountering issues in ctcLink. Below are some solutions you can try.

Do not use the back button as you navigate in ctcLink. Information from previous windows you’ve left will be lost and are not retrievable.
If you encounter browser issues, good first steps to address this include clearing your browser cache and allowing pop-up windows. Select the links below for How To Steps. For further assistance please contact the IT HelpDesk.
- Clear Web Browser Cache
- Allow Pop-up Windows