Frequently Asked Questions (FAQs) for Students

Click the accordion box with your question for an answer and additional information.

To get to the ctcLink login screen:

  • Go to the Students web page for your college ( North | Central | South ) and click on the ctcLink icon. 

        screen shot of icons on student pages with ctcLink icon circled 

  • The quicklinks menu at each college's website also has a link.
     
  • You may get to the ctcLink login screen directly at the URL https://gateway.ctcLink.us.

Returning Students: If you are a current or returning student, you will get your new ctcLink ID number (called EMPLID in the system) when you activate your ctcLink account beginning March 1. Be sure to write down your new number when you get it and keep it in a safe place. Refer to the instructions for how to activate your ctcLink account.

New students: Your ctcLink ID number is included in the welcome email you receive from Seattle Colleges.

Be sure to write down your new ctcLink ID number (EMPLID) when you get it and keep it in a safe place. You will need it to login to ctcLink.

If, however, you forget your ctcLink ID after you activate your account, you can retrieve your credentials by entering your SID and PIN at https://tools.seattlecolleges.edu/Initialize/mycredential_bySID/

You may also login to https://tools.seattlecolleges.edu/ using your MySeattleColleges information (typically firstname.lastname@seattlecolleges.edu and associated password), select Manage Account Settings, and find your ctcLink ID (EMPLID). The IT Helpdesk can help too.

Help Guide: What If You Forget Your ctcLink ID (EMPLID)?

You won’t be alone as you start using ctcLink. IT staff will be on standby to assist with technical issues. Online help and support—both self-service tutorials and Zoom meetings will be available. 

  • If you encounter problems activating your account, contact the IT HelpDesk

  • for step-by-step help guides and tutorials, visit the ctcLink Resources for Students web page

  • Zoom information sessions are available March 1-5 and 8-12. These sessions are held twice a day starting at 10 am and 1 pm. Each session will cover account activation, enrollment and registration, and standard payment options using ctcLink. The sessions include a 45-minute presentation and 45 minutes for Q&A. Zoom access will be the same for each session: zoom.us/j/91827975797

Yes, student SID and PIN numbers will no longer be used after March 1. They are replaced by the ctcLink ID number (called an EMPLID in the new system) AND password. Students now set up their own passwords and associated security questions (for use if the password is forgotten) the first time they log in to the new system.

NOTE: current students should continue to use their SID and PIN number when logging into Canvas until Spring Quarter. Beginning Spring Quarter, returning students will use their ctcLink ID and password to access Canvas.
 
Refer to the instructions for how to activate your ctcLink account.

No. We will continue using Canvas, and you can continue logging into Canvas with your SID and password. 


NOTE: current students should continue to use their SID and PIN number when logging into Canvas until Spring Quarter. Beginning Spring Quarter, returning students will use their ctcLink ID and password to access Canvas.
 

If you have already received a ctcLink ID number from another college in Washington state, you do not need to activate your account or receive a new number. The ctcLink ID number you already have is what you will use at Seattle Colleges as well.
 

You can continue accessing your Ed Plans via the student portals (MyNorth, MyCentral, MySouth). However, you will need to sign in using your MySeattleColleges credentials. 

Note: Your MySeattleColleges login is the same login information you use with Microsoft Office365 and Outlook email (typically firstname.lastname@seattlecolleges.edu and associated password). 

MySeattleColleges Portal Login: MyNorth  |  MyCentral  |  MySouth 

One exciting feature of ctcLink is an app you can use on your mobile devices. Search the app store (iPhone) or play store (Android) on your mobile device for “ctcLink” to download and install this free app today. After you activate your ctcLink account, you’ll be able to access ctcLink directly through your mobile device using this app. 

Note: You must activate your ctcLink account before using the mobile app or its web-based version.